Cadoola Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Cadoola Casino. Please read them carefully before creating an account, depositing funds or playing any game. By using the website, you confirm that you understand and agree to these terms, as well as any additional rules displayed for particular games, promotions or services.

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1. General terms and acceptance

These Terms & Conditions apply to your use of the Cadoola Casino website, related services, games, account functions and any other features made available through the site. References to “Cadoola Casino”, “we”, “us” or “our” mean the operator of the relevant service. References to “you” or “your” mean the person accessing or using the website.

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By accessing Cadoola Casino, you agree to be bound by these Terms & Conditions, our Privacy Policy, Responsible Gambling information, and any other rules or notices published on the website. If you do not agree with any part of these terms, you must stop using the website. We may update these terms from time to time. Changes will apply from the date they are published, unless a different date is stated. You should review this page regularly.

Cadoola Casino is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking that your use of the website is lawful. You must not access or use the service where online gambling is prohibited or restricted. Nothing on the website is an invitation to gamble in a jurisdiction where gambling is unlawful.

You must be at least 18 years old and meet all applicable legal requirements to use the service.
You must provide accurate, current and complete information when registering or using your account.
You must use the website for your own personal, non-commercial purposes.
You must not allow another person to access or use your account.
You must comply with all applicable laws, these terms and any game-specific rules.
You must not use the service for fraud, money laundering, market manipulation or any other unlawful purpose.

2. Accounts, verification and security

You may need to create an account before using some or all of the services. We may limit each person to one account unless we expressly agree otherwise. We may refuse an application, request further information or close duplicate accounts where we consider this necessary. Opening an account does not guarantee access to every feature or game.

You are responsible for keeping your login details confidential and for all activity carried out through your account. You must notify us promptly if you believe that your account has been accessed without permission, your details have been lost, or any account information is inaccurate. You should use a strong password, avoid sharing it and log out when using a shared or public device.

To meet legal, security, responsible gambling and anti-money-laundering obligations, we may ask you to verify your identity, age, address, payment method or source of funds. Information or documents supplied for verification must be genuine, current and belong to you. We may suspend account activity while checks are being completed. If requested information is not provided, or cannot be verified, we may restrict, suspend or close the account.

You must not use another person's identity, payment method, account or documents. You must not create accounts using false details, attempt to bypass account controls, or interfere with security features. We may retain records of account activity and verification information in accordance with applicable law and our Privacy Policy.

3. Deposits, games and withdrawals

Deposits must be made using a payment method that you are authorised to use. We may apply minimum or maximum transaction amounts, payment-method conditions, verification requirements or other restrictions. Available methods, processing arrangements and any applicable fees will be shown on the website or during the relevant transaction. You should check the details before confirming a deposit.

Funds credited to your account are for gaming use only and must not be used for unlawful activity. You must not deposit funds that you cannot afford to lose. We do not encourage chasing losses or attempting to recover money through further gambling. If a transaction appears suspicious, irregular or connected with prohibited activity, it may be delayed, rejected, reversed or referred for review.

Games are governed by their displayed rules, including information about eligible bets, outcomes, features and settlement. You are responsible for checking those rules before playing. Game results are determined by the applicable game system and, where relevant, random outcomes. Except where required by law, our records of transactions, wagers and game results will be treated as the final record of activity.

If a technical fault, communication error, system malfunction or other error affects a game or transaction, we may correct the error, void affected play or take another action permitted by law. We are not responsible for losses caused by your device, internet connection, software, payment provider or other equipment outside our reasonable control. We will not knowingly retain funds that are confirmed to have been credited because of an obvious technical or administrative error.

Withdrawal requests may be subject to account verification, payment checks, transaction review and any applicable legal requirements. Funds may generally be returned only to an account or payment method held in your name, subject to available options. We may decline or delay a withdrawal where information is incomplete, activity requires review, the account is restricted, or the request conflicts with these terms or applicable law. Any applicable conditions will be displayed before or during the relevant transaction.

4. Promotions, responsible use and legal information

Promotions, bonuses, rewards and promotional competitions may have separate terms. Those terms may include eligibility requirements, time limits, wagering or play-through conditions, game restrictions, maximum values, payment conditions and rules about withdrawal. You should read the specific promotional terms before opting in or participating. If promotional terms conflict with these general terms, the specific promotional terms apply only to the relevant promotion.

We may withdraw, amend or cancel a promotion where permitted by law, including where there is an error, misuse, suspected fraud or activity intended to obtain an unfair advantage. A person must not use multiple accounts, automated tools, coordinated play or other methods to exploit a promotion. Where a reward has been issued incorrectly or obtained in breach of its terms, we may remove or adjust it in accordance with applicable law.

Gambling involves financial risk and is not a way to make money. We encourage you to set personal limits, decide how much time and money you can afford to spend, take regular breaks and avoid gambling when upset, tired or affected by alcohol or other substances. Responsible gambling tools or support options may be available through the website. You can request account restrictions, a temporary break or self-exclusion in accordance with the processes available to you.

Never gamble with money needed for essentials or financial commitments.
Treat gambling as entertainment, not as a solution to financial or personal problems.
Do not borrow money or sell possessions to fund gambling.
Keep track of deposits, wagers, wins and losses.
Seek independent support if gambling is affecting your wellbeing, relationships or finances.

We may suspend, restrict or close an account where we reasonably consider this necessary for security, compliance, responsible gambling, fraud prevention, payment review or breach of these terms. Account closure does not remove obligations that arose before closure. Where required by law, we may retain information, report activity or handle remaining funds in accordance with applicable requirements.

The website and its content are provided subject to applicable law. We aim to keep information accurate and services available, but we do not guarantee that the website will always be uninterrupted, error-free or available on every device. To the extent permitted by law, Cadoola Casino is not liable for indirect or consequential loss arising from use of the website. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot legally be excluded or limited under Australian law.

Our Privacy Policy explains how personal information may be collected, used, stored and disclosed. By using the service, you acknowledge that your information may be handled as described in that policy. If you have a question, complaint or request about these terms, please use the contact or support options made available on the website. These terms are governed by the laws that apply to the relevant service and your use of it, subject to any mandatory rights and protections available to you.