Betting Rules

These Betting Rules explain how wagers are placed, accepted, settled and managed at Cadoola Casino. They should be read together with the website’s Terms and Conditions, Privacy Policy, Responsible Gambling information and any rules shown for a specific game, event or betting market.

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1. General betting conditions

Cadoola Casino provides betting and gaming services subject to the rules displayed on the website and all applicable Australian laws and regulatory requirements. By opening an account, placing a wager or using any betting service, you confirm that you have read and accepted the applicable rules. If you do not agree with these rules, you should not place a wager.

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You must be legally permitted to use online betting services in the place where you are located. You are responsible for checking the laws that apply to you before using the website. Account access may be restricted where online betting is not permitted or where Cadoola Casino is unable to provide a service lawfully.

You must provide accurate, current and complete information when creating and maintaining an account. An account must be used only by the registered account holder. You must keep your login details secure and tell Cadoola Casino promptly if you believe that your account has been accessed without permission.

Only one account may be used by each player unless Cadoola Casino has expressly approved another arrangement. Accounts must not be opened or operated for another person, and players must not allow another person to place wagers through their account. Any attempt to bypass account controls, identity checks, location controls or responsible gambling measures may result in account restrictions and the review of affected transactions.

Cadoola Casino may carry out identity, age, payment method, location and account security checks. You may be asked to provide documents or information before a wager, withdrawal or other account activity can be completed. If requested information is not provided, or cannot be verified, access to some services may be limited in accordance with applicable requirements.

2. Placing and accepting wagers

A wager is submitted when you select the relevant market or game, enter the required stake and confirm the transaction using the instructions provided on the website. Before confirming, check the selection, odds or displayed return, stake and any other details carefully. A bet is not necessarily accepted merely because it has been submitted or appears temporarily in an account screen.

A wager is accepted only when it has been recorded by Cadoola Casino’s systems and a confirmation or bet record is made available. You should retain the reference or transaction details shown after placing a bet. If a confirmation is not displayed, check your account history before trying to place the same wager again, as a duplicate transaction may otherwise be created.

The odds, prices, lines, selections, rules and available markets displayed on the website may change before a wager is accepted. The terms applying to a wager are generally those shown and accepted at the time the wager is recorded. Where a price or market is displayed incorrectly due to an obvious error, technical issue or other exceptional circumstance, Cadoola Casino may review and correct the transaction in accordance with the applicable rules and law.

Cadoola Casino may refuse, limit, suspend or cancel a wager where this is required for legal, regulatory, security, technical or operational reasons. This may include suspected fraud, misuse of an account, an event or market being unavailable, a material error, a duplicated transaction, a breach of these rules or circumstances outside reasonable control.

Players must not use inside information, automated tools, software designed to interfere with the website, or any method intended to obtain an unfair advantage. Collusion, manipulation, exploitation of technical faults and other dishonest conduct are prohibited. Suspected activity may be investigated, and related accounts or wagers may be held while the review is completed.

Bet records and account balances

Your account history may show deposits, stakes, winnings, adjustments, cancellations and other transactions. You should review this information regularly and report an apparent error as soon as possible through the available support channel. Website displays may be delayed or affected by technical problems, so the official transaction record retained by Cadoola Casino will be used when reviewing a dispute, subject to applicable law.

3. Settlement, results and cancellations

Wagers are settled using the official result or outcome specified in the rules for the relevant market or game. Each market may have its own conditions covering starting times, abandoned events, postponed events, player participation, dead heats, statistical corrections, void selections and other circumstances. Always read the market information before placing a wager.

Where an event is postponed, abandoned, interrupted or changed, the applicable market rules will determine whether the wager remains active, is settled using an available result or is cancelled. A result may be amended if the recognised official source later corrects an error. Settlement may also be delayed while an official result or relevant information is confirmed.

If a bet includes more than one selection, the treatment of a cancelled or void selection will depend on the rules for that bet type. Some wagers may be recalculated, while others may be cancelled or settled in another way. The rules shown for the relevant product, event or market take priority over general descriptions.

A wager may be cancelled or declared void where it was accepted in error, relates to an unavailable market, was duplicated, resulted from a clear technical or pricing error, or is affected by fraud or a breach of the rules. Any adjustment to the account balance will be made in accordance with the applicable terms and legal requirements.

You should not rely solely on live scores, commentary, third-party websites or promotional content when checking a result. Those sources may be delayed or inaccurate. Cadoola Casino will use the result source and settlement method specified for the particular market.

Disputes and reviews

If you believe a wager has been settled incorrectly, review the market rules and account history first, then raise the matter through the available support process. Include the relevant bet reference, date, market and a clear explanation of the concern. Cadoola Casino may request further information and will review the matter using its transaction records, system logs and applicable rules.

4. Payments, responsible play and rule changes

Deposits and withdrawals must be made using an approved payment method held in your name, unless another arrangement is expressly permitted. Payment transactions may be subject to verification, processing checks, limits and conditions displayed on the website. Cadoola Casino does not ask players to share passwords, security codes or other sensitive credentials outside the approved account and support processes.

Before requesting a withdrawal, make sure your account information is accurate and that any required verification has been completed. A payment may be delayed, rejected or returned where details are incorrect, a payment method cannot be used, a transaction requires review or a legal or security obligation applies. Further information about available methods and conditions will be shown in the account or payment area.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget and time limit before you play, keep betting funds separate from essential expenses and never gamble with money you cannot afford to lose. Do not chase losses, borrow money to gamble or play when distressed, affected by alcohol or otherwise unable to make clear decisions.

Use the responsible gambling tools and account controls available on the website.
Take a break or request a temporary or longer account restriction if gambling is no longer enjoyable or manageable.
Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
If you are concerned about another person’s gambling, encourage them to seek appropriate help and use available account protections.

Cadoola Casino may update these Betting Rules to reflect changes to services, products, technology, legal obligations or operational procedures. The current version will be published on the website and may apply from the date stated or, where no date is stated, from publication. You should review the rules before placing future wagers. If there is a conflict between these general rules and a specific market or game rule, the specific rule will usually apply to that wager.

For questions about a wager, account transaction or rule, use the support option provided on the Cadoola Casino website. Please do not send passwords or full payment details when requesting assistance. These rules are intended as general information and do not replace the full Terms and Conditions or any specific rules displayed for an individual product.